Change your browser options, then
Schneider Electric Remote Monitoring Service
optimize the support and operation of your physical infrastructure
> Forgot your Password?
> 24x7 Expert Monitoring
> Proactive Service Response
> Alarm Notification
> Web Portal
> Multi-Device Support
A fully manned cost effective monitoring provided by Schneider Electric trained personel. The service allows user resources to concentrate on their company's core business while getting notified of issues, only when required or if any action is required.
By monitoring many parameters of each devices, the service allows the user to be advised on how to avoid potential issues, or early wear.
There is never a guarantee an email, or a SMS, will be received or read. For critical events, RMS will call each contact and all their numbers until they reach a person. This ensures a person in the company is notified, and can take any action like getting the electrician on-site for a loss of incoming power. Additionally, it ensures someone can grant access to a field service engineer if the issue requires it and there is an on-site service contract.
RMS web portal permits to adpat the service to a company's changing environment and needs. It is possible at anytime to change a phone number if a cell phone was lost, or a contact if a person retired, or is on vacations. The interface also provides reporting on the devices and one the actions taken by the Remote Monitoring Service operators. At any time, customers can also change the devices being monitored to adapt to any change in priority of their devices, or perceived risk to a device.
RMS is capable of monitoring most APC and MGE systems, it is also capable of monitoring third party devices using dry contacts on a RMS capable device, or SNMP via InfraStruXure Central and its user interface. The wide variety of devices that can be monitored offers a complete view of the Infrastructure, this is ideal to maintain its operational level.
RMS Product Information
Statement of work
APC by Schneider Electric, all rights reserved